Refund Policy

💖 Girly Girl Shop Return Policy

At Girly Girl Music, we work with vendors around the globe. That means every product may have a unique return policy, listed directly on its product page. Most items fall within a 14 to 30-day return window, depending on the supplier.

🛍️ Vendor-Specific Return Timeframes

Vendor	Return Window
Amazon	30 Days
Best Buy	30 Days
China Vendors	14 Days
DropCommerce	Varies per vendor
eBay	Varies
USA Vendors	Varies
Trendsi	7 Days
Walmart	30 Days

📝 Note: Trendsi return requests must be initiated within 7 days of delivery (based on tracking) and shipped back within 7 days of approval to qualify for a full refund.

🔍 More Details on Returns & Refunds

Some products from international vendors or dropshippers do not offer refunds. These policies are clearly posted on the product page, along with a checkbox confirming your agreement before purchase.

In cases of:

Defective or broken items
Items not as described
Non-delivered orders

You are eligible to request a refund claim. Just email us at hello@girlygirlshop.com, with:

Order number
Product name
Description of the issue
Photos, if applicable

🚚 Free Return Eligibility

Products marked “Free Return” on their product page are eligible for a 14-day return window, beginning the day the item is delivered.

📦 Return Conditions

To qualify for a return:

Items must be unworn, unused, with tags, in original packaging
Must include your receipt or proof of purchase

🛡️ Girly Girl Buyer Protection

We offer a 100% refund if your item is not delivered within the Buyer Protection period.
Refunds are issued 15 days after the claim process is completed. This guarantee is in addition to your statutory consumer rights.

✈️ Return Shipment Fees

Return shipping fees are determined based on:

Reason for the return
Vendor’s return policy If we’re responsible, we’ll send a shipping label and instructions.

Items sent without first contacting us will not be accepted.

💳 Refunds

Once we’ve inspected your return, we’ll notify you via email about approval.
If approved:

Refund is processed to your original payment method
It may take up to 15 business days for your bank or card issuer to post the refund

If it’s been more than 15 days, email us at hello@girlygirlshop.com

🚫 Exceptions / Non-Returnable Items

Certain items cannot be returned:

Perishable goods (food, plants, flowers)
Personal care items (beauty products)
Custom/personalized items
Hazardous materials, flammable liquids/gases
Sale items and gift cards

🔁 Exchanges

To exchange an item:

Return the current item
Place a new order after your refund is approved

🇪🇺 EU Customers: 14-Day Cooling-Off Period

If your item is shipped into the EU, you may cancel or return it within 14 days, for any reason, no justification required. Item must be:

Unused and in original packaging
With tags and proof of purchase

🤝 Affiliate Program Purchases

Purchases made through Amazon or eBay are subject to their return policies. Girly Girl Music is not involved in processing these returns.

Amazon Associates Program: We earn from qualifying purchases.
eBay Partner Program: We earn from qualifying purchases.